So, I've been trying to avoid doing this while I'm so emotional about it but I'm coming to the end of my tether and need to vent.
I pledged
£62 a while back (November 2013) for a 6 by 4 plastic modular board for my
gaming table, this was initially estimated to arrive by May 2014 which I felt
was acceptable, and worth waiting for to get a decent product at a good price.
Initially
all went well and I'll track the project updates here to try and warn those of
you who may be interested in kickstarters in the future, and potentially just
to avoid the company in general as some would say there updates have been at
best, unclear, and at worst, downright lies.
Nov 2014
- Kickstarter funds within 12 hours, promising to deliver the next generation
of tabletop boards
24/12/2014
- Kickstarter successfully funded
22/01/2014
- Backers Kit locked down, no more addons can be selected
20/02/2014
- Battle Boards in molding process, on schedule to deliver May 2014
01/03/2014
- Still in mold making process, we are told that this is the longest process
of the production and that the mass production process thereafter is
quite fast. Told that some may even deliver earlier than the May 2014 deadline!
14/03/2014
- We are told that we will be given a battle board carrying box for free as a
packaging solution. This will be a sturdy box with a plastic handle.
01/04/2014
- We are told that we are on target for May 2014 dispatch, Molds are nearly
done and then mass production will be a few days. Painting will take place
during April and all will be completed during this time.
01/05/2014
- Everything still on track for dispatch during May
16/05/2014
- Some severe flooding in the area of China the boards are being painted,
according to news reports caused by poor drainage systems during monsoon
season. Production is untouched, but 30% of the cardboard boxes are ruined and
approx 20% of the boards themselves.
Estimated
a 25 day delay as will need to be repainted.
26/05/2014
- Battle Boards getting back on track, We are told they are a week behind
schedule on Urban War Battle Boards but that they will be dispatched in July
07/07/2014
- Battle Boards should be with you August / September
23/08/2014
- Battle Boards estimated shipping late September. Delivery time quoted as 4-12
days to the EU
08/10/2014
- Boards not dispatched yet. We are told they are trying to ensure they can
ship them at a price which will ensure the kickstarter is kept in the black.
18/10/2014
- Boars almost ready for dispatch
04/11/2014
- Boards sent to Port in China. We're told once they're in the UK warehouse
it'll take a week to repack and re-check, following which we will get a 1 day
delivery from TNT.
05/12/2014
- Boards should be in the UK this week, then will need sorting and should
dispatch January after Christmas holidays. "Even with possible port delays
or customs delays it's still on it's way for us to get the gears rolling for
Jan 2015 dispatch to your door"
19/12/2014
- Boards are at the UK Warehouse
17/01/2015
- Boards have ALL?!? been unpacked, quality checked, then packed back in their
boxes. Should be completed early next week.
28/01/2015
- Dispatch estimate now of February 2015, hoping to make delivery 2-4 days
instead of 5-25
09/02/2015
- Boards will be dispatched wc 20th February, new delivery date of Mid-Late
March
09/03/2015
- Boards all dispatched, delivery is 5-25 days and everyone should have theirs
by 15th April 2015
13/03/2015
- Exciting times, "all boards will be with you by or before April the
15th" Battleboard clips sent separately from China and should be here
within 10-20 days.
01/04/2015
- Quote: "As per previous update please allow your Urban
Wars to get to you by the 15th of April 2015. We understand there is a lot of
excitement and frustration in getting your boards now but they are coming to
you, all shipping is prepaid so they have to get to you :P by the deadline date
at least. "
So it's now the 16th April, I've not received anything, neither has anyone who's posting on the Kickstarter comments, I have not had the clips either that apparently were sent separately from China.
I'll allow everyone to draw their own conclusions from the above, which is the information we've been given through the kickstarter updates.
Personally, I will never be having any dealings with the company again. I will be strongly urging anyone I know/have contact with to boycott the company, and avoid sending any business their way.
I feel we've been misled and lied to continuously throughout the process and if there was any action other that I could take other than to just urge others not to make the same mistake I did in trusting the company, I would take it.
My advice would be to avoid this company at all costs, goodness knows when/if we will ever receive our boards
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Thanks for you input guys - Can I just ask that you keep your comments free from bad language to try and ensure the site is kept family friendly